Refund Policy

Lune Skin & Wellness Refund Policy

At Lune Skin & Wellness, we maintain a strict no-refund policy as treated products cannot be returned.

After Care Instructions

Please adhere to the provided after-care instructions meticulously. We are not liable if your product does not meet your expectations due to improper aftercare.

Factors Affecting Outcomes

Be aware that smoking, direct pressure to the face, touching your face, exposure to heat or exercise, alcohol consumption, and certain medications can influence individual outcomes. While our products have been scientifically proven to be effective, results can vary based on individual lifestyle, habits, health, and metabolism.

Two-Week Review

You are welcome to book a free two-week review to assess if additional product is needed. If more product is required, it will incur an extra cost. Note that certain individuals may need additional treatments due to factors such as significant volume loss in facial tissue, excessive loss of elasticity, deeper facial lines, or higher expectations from the amount of product used.

If you have any questions or concerns, please do not hesitate to contact us.

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